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I have little to no signal. I relying on my phone and sometimes I don’t receive urgent calls

I am relying on having signal to be able to receive urgent calls or to be able to call people. Sometimes I don’t have signal for hours and now it is like this for a few days already. Can someone please help or advise.

my iPhone not working with new ESIM

Hi I have and iPhone 14 which 3 weeks ago stopped working Ivisted an o2 shop and they gave me a new sim. to fully activate took nearly three weeks and does still not work properly -texta and incoming phone calls just get this number does not exist. I...

Retrieve my number

I was recently incarcerated for a driving offence around 5 months ago during this time my sim only contract was cancelled, how can I retrieve the mobile number I had on there i have owned this number for years and need this number for my business and...

Resolved! Sync device

On my bill, I see a line that says ‘Sync - 1 01’. I don’t understand what this refers to. Can you please tell me exactly what that means and whether it’s linked to another number, device, or service? Also, can you confirm whether there are any linked...

Resolved! 85075 info not working

Hi, has anyone had issues texting 85075 info ? I've been getting the below response on txt Hi, it's O2. There's been an issue processing your request, please try again later. Want other options? Personal accounts: go to o2.co.uk/switch or call 202 fr...

I can ring out & send & receive texts/whatsapps but cannot receive calls?

Moto g7 power wifi calling

I have trouble connecting to O2 network at home so I want to set up wifi calling (am on monthly contract). I have contacted O2 who say they are unable to help. Previous posts suggest this should be a possibility but can anyone please confirm that it ...

Resolved! registering classic sim for data use only in a tp link router

Hi, I've a Classic sim card for use in a TP link router to access Wifi whilst away in a motorhome. I have a mobile with another provider. I used to be with O2 years ago and had an account which was closed.I tried to register the new sim card on line ...

Issue with account

Hello, I had an issue which has started over a week ago and doesn't show any signs of getting resolved. I tried to upgrade my phone on the My O2 app and when I clicked 'Check Out' the basket refreshed and no saved items display. I had 2 lengthy chat ...

Network issues

My signal is almost nonexistent and for the last few days I often have no signal and cannot use my phone

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