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Wi-Fi not connected

I have an iPhone 16 which is no longer connecting to wifi inside my house & outside. In settings it's showing as being connected but the wifi symbol on the Home Screen is not there. I have no issues with any other device connecting to my wifi. I have...

Resolved! Apple watch activation

I have been trying to purchase an airtime plan for my Apple Watch since January I have spent hours and hours on this problem, text chat, email, l phone calls, complaints I have done everything I have been told to, no matter how ridiculousI have been ...

Resolved! O2 forgot the answer to my security question !

So this is a classic Catch 22 infinite loop. What was my first school ? I'mnot likley to forget that but the computer says NO ! Now what can I do ?

Resolved! Help with calling o2

I’ve recently got a new iPhone and E-SIM plan from o2, I can’t access the app cos I can’t get through security. I think I have typed my number in wrong when setting up the account so I don’t receive any codes. I’ve called multiple times, explained th...

Resolved! Can't submit PAC online.

Exactly that. I've always been able to submit a PAC to O2 online in the past. The help pages provide no link. I've specifically created an O2 account to submit.my PAC to O2, but I've been through every single option on the account to no avail. All I'...

Network issue

I have had network issues for most of my contract now. At work my phone is unusable, very rarely receiving calls and texts and very difficult to ring out and send a text. At home isnt as bad but still the call will drop out every time which is frustr...

Problems ringing other o2 contacts

Why do i get number not recognised when i ring friends that are also on o2 or they get same when ringing me

Hi have not been able to make it receive calls text or voicemail since Thursday unless I have my int

Hi I have not been able to make or receive calls text or voicemail since Thursday unless I have my internet calling on

Resolved! upgraded SIM only contract last night - no connection to network now and impossible to access my o2

upgraded SIM only contract last night - no connection to network now and impossible to access my o2

2FA call backs and SMS's not being received

I am not receiving automated 2FA call backs or SMS's from my share broker Hargreaves Lansdown (HL) to my O2 mobile phone account, but I am receiving 2FA automated calls from other organisations (e.g. banks, O2 etc all fine). Also no problem receiving...

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