Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have switched from Tesco mobile to o2 you have my pac code but my number hasn’t moved to the new sim
Hi I would like to transfer my iCloud account to a new phone
I would like to know if I have O2 residential cable on my phone or bill if so can this be remove
Phone got wet. Dried it out, dried sim card. Now it's not working on galaxy s21
In 2021 I set up a divert when unreachable as my local mast was down for a couple of months. I now want to stop the divert but ##62# gives an error and *#62# tells me that there's no divert. Calls are being diverted, so is there another way the diver...
New to O² a few months ago. Unable to sign in to My O², says 'not available' to me?
Hi AllI know this question came up a few years ago but I couldn't work out what the final solution was so I wanted to bring it to the top again. I am trying to use Outlook to send a SMS message to my phone but it is failing. What is the correct forma...
I attempted the steps mentioned earlier, but it's been over 48 hours now. Only the postpaid line has been disconnected, no change with new prepaid SIM and no migration has occurred. After the initial 24-hour period given by the retention team passed,...
I am not new to o2 however since moving to aerial at o2 I can’t log in to the app The last online support sent me a link to reset my password which I have done however it is still not letting me in - the error suggests that I am not yet set up and in...
My step son has a Samsung S23 which had Family Control enabled. He has learning difficulties and has somehow managed to change the PIN access to a Pattern Access which he has now forgotten. How do I manage to access and reset (Soft or Factory)?As usu...
