Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I just want to cancel disney+!!!!! why are you making it so impossible for people! ABSOLUTELY HORRIBLE!!
Trying to use my old sim card after not having a phone for a while but not active on network how do i make it work again
HiI have a Zyxel 5103e router that is a Three branded router. I'm told it's unlocked and I just need to change DNS/apn settings to get my O2 data SIM to work on it, however I'm struggling with how to do that. I've added mobile.o2co.uk with 87.194.0.5...
I can receive calls but not make them even though they are included in my contract.
Hi. Have tried to sign into my NS&I account but unable to because I need to use the # key to enable authorisation & it isn’t being recognised. Advisors at NS&I have informed me this is a common problem on iPhones & the cause is the “DTMS files”? on t...
Dear Sirs,my account keeps saying unavailable on the my 02 app. I therefore cannot view any of my bills
Hello, I have recently lost my phone up a mountain in the Isle of Harris (Stupid I know)However, I need to access my emails on my computer but I have a two step notification set and therefore it send me a code to my phone. Is there any way someone co...
For the past few days I keep having text to say someones called me, but there is no call logged and phone hasn't rung? I've tried restarting my phone but still happens. Also got a very low coverage on mobile data when at home, despite there being no ...
On the 17th March 2024 I moved to EE from Tesco. Today 07/04/2024 my mobile number IS STILL not ported over completely! Tesco have done their bit and the rest lies with 02. EE have liaised time and time again with 02 to complete the transfer of files...
Hi. I am writing to ask if anyboidy can explain why every kind of data (5g and below) is basically non-existent after having had decent speeds until 3 days ago.The coverage checker does not report any service issue, but i have no way to connect to in...
