Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
Not sure of the correct place for this to be posted, so I'll try Tech Support and hopefully it can be moved if it isn't correct. When I sign in to My O2, under "my O2 products and services" there is my mobile account and a BT Business account. I don'...
It says I have a primary sim 1 and primary sim 2. I don’t understand why this is, primary 1 constantly has no service and primary 2 works for calls and iMessage but not normal text messages.
I have an old iPhone 8 with a physical sim and have replaced it with new iPhone 15 pro max. This needs an esim to replace. How do I do this
Phone not ringing, then text comes telling me that I have missed a call
Hi, I have bought a new phone and cannot connect my existing Apple Watch airtime plan to my new phone. Comes up with an ‘04’ code. getting passed about by customer services! can anyone help please?
No service for 48 hours, can’t ring out or accept calls, tried chat service but did not help
I need to Change company billing address
Despite previous call to O2 support and being told WiFi calling would be enabled, I still get a pop-up telling me to go to O2 website. I can’t find answer there. Is there a solution?Appreciate this is a community rather than O2 support but website pu...
This has been happening for 24 hours. My whats app and facetime are working fine, no issue. I have reset the network connections etc and no change. I can recieve texts no problem. It is just the ability to hear or be heard. Not sure where to go from ...
Having an extremely frustrating experience after moving our phones from an O2 person to O2 business account with WiFi calling . We live in a bad signal area and completely rely on WiFi calling for personal and business calls and messages - which work...
