Here is my full diary of events which ended I think by getting scammed, hopefully that part has ended. Not that I am an idiot but understandingly getting caught out. So I got moved by virgin to O2 about 4 months ago with no say in the matter. That's ...
Hey all,One of our O2 staff members, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the vid...
Hey all,Our O2 staff member, Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to acc...
Hey everybody,One of our O2 staff members, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos b...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of ourO2 staff members has made a short video show...
I have called 202 4 times now with my mother about a change of ownership. I’m now paying for my own bill and wanted to keep my number and so far after 4 calls still the request has now been actioned. please can someone advise how I can take this furt...
Hi , I have a 0neplus10t 5G.How do I get wifi calling turned on?My 02 accounts says it is enabled but the switch to turn wifi calling on and off is not visible in the sim and info settings as it should be. Doesnt seem to be an easy way to ask O2 to c...
Hi Folks, I had an old Samsung phone which I passed on to my nephew to use several months ago. He has been using it SIM free only connecting to wifi for home use. My sister just brought him a SIM card to use, but the phone was locked to O2 and it see...
I have an existing O2 contract/phone and have recently taken out a new O2 contract through a third party and trying to get my existing number migrated to the new contract. I've tried five times through the week being told it will transfer in 24hrs to...
I recently moved from Virgin to O2 and was sent a 5G sim card. Since then I have never got 5G signal on my iPhone XR, even when sitting net to my wife who has 5G on her phone. Is there a work around ?
Hi I am having an issue witb o2 app, I can no longer log in to the app. It states its not available to me. This has been the first time it's happened since I took the contract and I'm not sure why I can't access it to pay my bill or anything. I tried...
Why can't I look at my account on my o2. I've had this problem for years now. It can't be that difficult for me to pay bills etc online surely
Hey, I've been every on the site, spoken with agents and it seems impossible to cancel my tariff even though it's passed the minimum length. Please can someone just tell me at least how to change it to pay as you go. Surely it's illegal to make it im...
Do I have to go through the sim swap business again
I’m going round in circles here, need to use my old phone whilst my new phone is repaired. Old phone is locked to o2, new sim is for three mobile. All the links I’ve tried seem to be for current o2 customers. Any help please.
