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Without service for 11 days after failed sim swap during upgrade!

I upgraded my phone on 7th June (iPhone XR to iPhone 15) where an ESim transfer should have happened but something went wrong and service was bared from my old original sim at the same time! I was told for 4 days by customer services various differen...

Full 4G Signal but internet will not load

Hi, For the last month I have been having issues with internet loading in the BH12 4NQ. I have full 4G signal but the phone will not even send/receive imessages. I know it is not my settings as the phone works fine when I am not in this area, and was...

No Service

This is the third consecutive day that I have no service. Is there an issue in my area?

mobile phone network

we are in la coruna but my phones not working

Sending Premium text

Since last week, my phone does not let me send a premium text. Restarted phone, checked the settings for Use Premium Text, they seem to be unchanged from before. Any possible reason why this happened?

No service

Hello my phone has had no service since around 11am today, I’m unhappy with this as I use my phone for work purposes and I couldn’t today since 11, I’ve had no service at all so no data, texts calls everything won’t work this phone is new so I don’t ...

SMS issues while abroad

I am currently in Norway and thought everything was working fine with my roaming, as I was able to use data and make calls. However, it turns out I am completely unable to send sms. I've tried manually changing the network operator, restarting my pho...

eSIM upgrade

I have had no signal since I upgrade today. I have sent texts saying it worked but no signal please help!

Resolved! Line Busy

When I phone my husband I get line busy even when he isn't using his phone, and he doesn't have any blocked numbers. It's switched on but he never receives my calls. We both use Nokia G20 and this problem is very recent.

Sim to Esim disaster

Upgraded to Esim, went to scan the QR code but my phone has no signal as my old sim has been disconnected already. Went onto "chat" but was told I need to download the 02 App - but I can't access anything because my old sim has been disconnected. So ...

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