Get tech support for your O2 issues

Wifi calling

My wifi calling only works 5% of the time that I need it at home. I've done everything to try to get it ie flight mode on off, phone on off, volte selected, O2 preferred. It only comes on randomly, despite having fibre to the premises.Coverage is rea...

Security code

you have said you can’t send me a security code. The ones that you have sent are saying that they are invalid.

Resolved! Recently lost data connection although 4g signal seems good.

If I turn my device off and on I get short amount of data then just stops, just started to happen say last 3 days or so.

Can’t make calls abroad

Can’t make calls abroad , data works , texts works , but can’t connect calls ?

Cancelled account

I cancelled my account months ago and I am still having money taken out of my account on a monthly basis. The o2 sim is no longer active and the phone is no longer in use.

Broken

You tell me to log in to my account to view my credit note, firstly I don’t k is what that is so I’m trying to find out but then you won’t let me log in to my account. You keep sending codes and keep saying the code doesn’t work so I’m totally stuck

sim card not working in new phones

i've had this sim card for years and have had 2 new phones but the sim card does not work in them. despite being unlocked it says sim 1 not allowed on them both. i've heard that sim cards that are very old may not work in newer phones so wondering if...

Resolved! Lost Uk sim.card in Kiev - how can I replace?

Lost UK sim card in Kiev - how can I replace it?

Resolved! Switch up

Hi. I'm looking at switching my flip 4 to flip 6. Online when completing the checks it asks about screen damage and states: NOTE: Signs of screen burn include screen discoloration and missing pixels. The issues will not prevent you from being able to...

New Phone

Hi, I updated my contact the other day and also put the phone in my own name as it was in my dads before but i can no longer access my O2 as it keeps linking to another number which I do not know. MY number is ********** are you able to assist [Mod e...

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