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Resolved! eSim not working

I have requested an eSim, but have not received instructions how to use it. Also I am unable to connect to the data network as it seems to have been disabled, so am unable to call O2 for support. Im not sure what to do next. The Live Chat on your web...

MP4 by • Level 1: Joiner
  • 269 Views
  • 1 replies
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Unable to log in

Hi I'm unable to log in to my account, its asking me for a code I don't have access to my number is there another way of doing it?

No_access by • Level 1: Joiner
  • 610 Views
  • 9 replies
  • 0 kudos

Resolved! Dealzshake

I am an 80 year old OAP managing limited finances only to find this Dutch outfit has charged unwanted and non existent services to my O2 account. I have never knowingly signed up to Clickshakers B.V. yet these I reported them as spam to O2 on SPAM@o2...

Terry24 by • Level 1: Joiner
  • 476 Views
  • 3 replies
  • 0 kudos

Question about enabling cellular network on my apple watch

Hello, I can't find step by step instructions on how to enable cellular on my apple watch. I don't see the option on my o2 account. Could someone from your company help me step by step on how to enable cellular network on my apple watch?

Resolved! PUK code

Hi - my son has managed to lock my SIM. I've tried logging into the app from another device but its sending a code to my phone which I can't access. I've tried the unblock link (https://www.o2.co.uk/help/phones-and-devices/sims-and-numbers/unblock-yo...

cayacaya by • Level 1: Joiner
  • 580 Views
  • 5 replies
  • 0 kudos

Sending Photos

I am trying to send a photo from my phone to my laptop email but just keep getting the message 'Network Fault.'Both devices are working fine. How can I send the photo ? Thank you.

mayflye by • Level 1: Joiner
  • 301 Views
  • 3 replies
  • 0 kudos

sim card not working

sim card not working in mobile. Need to check if IMEI number has been barred.

Resolved! Voicemail Issues

Hi, I keep getting a message saying that I have a voicemail but when I respond it tells me no new message and no saved message. Any idea how to cure this please, its driving me nuts! Thanks. Alan

hudster1 by • Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

Signal problems

Im having signal problems in the house and work place. Looking for booster to get better signals!!

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