Hi everyone, We have recently introduced a new account-help resource to our Community. When you post a query here on the forum, our knowledgeable community members will be happy to help troubleshoot and hopefully resolve your query. If, however, your...
Hey all,One of our O2 Gurus, Loz, has recorded some videos stepping you through changing the text size on your phone. Some customers out there may not even know this is possible, but could benefit from a larger text size, so check out the videos belo...
Hey all,Our O2 Guru Ann-Marie is here to show you how to extend the ring time of an incoming call. If you're always caught scrambling about ti find your phone when a call comes in, or you just need extra time to vet it or to get ready to accept it, t...
Hey everybody,One of our O2 Gurus, Scott, has recorded a few videos introducing the fantastic My O2 app. With it, you can manage your account 24/7 - view your allowance, add bolt-ons, check your tariff details, and more.Check out the videos below, wi...
Hey all,With many of us self-isolating or just spending more time at home, it’s important now more than ever to stay in touch with friends and family.Through the power of chat apps like WhatsApp, one of our O2 Gurus (Jim - he's not currently one of o...
Welcome to the brand new O2 Guru board While our stores are temporarily closed due to the COVID-19 crisis, our amazing O2 Gurus are working from home and are here to help customers with any technical related issue you may be having. Our Gurus are abs...
How do I speak to someone about my bill
cant seem to access the Internet while abroad
Hi I can’t seem to access WhatsApp my wifi is fine yet I have no signal can you please help
No one else in the house is having a problem but my p30 is saying no Internet connection, tried turning it off and on again (both phone and wifi hub) nothing is working
My tariff changed to day and amazingly my phone wont connect to FB / instagram / whatsApp etc.How do I get to talk to someone about it?
Hi my service is really bad. Has been for a few weeks now can you help
There’s no data broadband connection on my mobile
Really slow coverage indoors and outdoors and only e or h at best and also can't call my partner says number not recognized but she can call me
Hi im interested in samsung tablet , could you be so kind and help me
I am unable to access and use WhatsApp, social media !! I also have very poor signal. I’ve noticed this hasn’t been good for a while now but now not even able to use basically communication tools. I have restarted my phone, rest the WiFi, turned WiFi...
