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Wifi calling

Teho
Level 1: Joiner
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on ‎25-03-2021 06:36

on ‎25-03-2021 06:36

I have no WiFi calling and the message on phone that says "IMS not registered".
I be spoken to o2 and Sony and no one seems to know how to get WiFi calling to work.
I have reset phone using Xperia companion, ordered new sim, turned phone off and on again, etc etc.
I have no reception in my office and I really need WiFi calling to work.
Xperia XZ2 Premium.
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MI5
Level 94: Supreme
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on ‎25-03-2021 07:06

on ‎25-03-2021 07:06

@Teho 

O2 need to activate it on your account first.

You can then enable it from your MyO2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Teho
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on ‎28-03-2021 07:51

on ‎28-03-2021 07:51

Hello, thank you get getting back to me, o2 is already activated on the account.
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