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WiFi Calling No Option? Huawei P30 Pro

Apb188992
Level 1: Joiner
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Hi team,

I need to enable WiFi calling on my Huawei P30 Pro but I cannot see the option anywhere?

I've been into mobile data settings and also WiFi settings but the option that should be there isn't.

Please help 😁
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jonsie
Level 94: Supreme
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wifi on.PNG

 

The above is in My O2 but also needs enabling by customer service @Apb188992 

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Apb188992
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Thanks for the response. That's just a guide on how to do it, it doesn't work for me. I don't have any option for it in the settings.

 

Huawei p30 pro is on the list though so what do i do? Call customer service? Screenshot_20210430_153923_com.android.phone.jpg

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O2EmmaLouise
O2 Support
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Hi there,

Did you buy the phone direct from O2? Have you got the latest software on the phone?
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jonsie
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You need to do it on a PC using the web version of My O2

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