Over the past few months I have noticed my 02 4G is practically non existent and I am unable to access the Internet unless I am at home connected to WiFi. Quality of phone calls is disgraceful, my calls either cut off continually so the recipient can't hear what I'm saying and gets part of a sentence, they hear awful noises on their end of the phone or my call ends completely and I need to call the person back. This is extremely frustrating and puts me off calling anyone.
I have been with 02 for over 10 years and sadly I am now considering changing network provider as I am not getting the service I am paying 02 for anymore.
I know 02 have now merged with Virginia media, Is it a coincidence that all these signal issues are worse after joining with Virgin??
I live in the PA5 9LQ postcode area of Scotland, the signal checker always says the network is busy, so am I destined to never be able to access the Internet on my phone, unless I am at home, or make it through a phone call, without it dropping out, ever again??
Please sort out your network issues 02 or you are going to loose a lot of your customers to other networks!