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Volt benefits received with VM but not o2

Charlie280581
Level 1: Joiner
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I've received my Volt benefits with VM, my broadband speeds have been boosted, but i've got nothing from O2, Volt doubling my data was the only reason I left my previous network to join o2. Anyone know how this has happened?

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jonsie
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jonsie
Level 94: Supreme
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Registered: