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VPN fails to connect

CharlieJayne73
Level 1: Joiner
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Registered:

Hi  I have sophos ssl on my laptop and use it to vpn into the office.  When the wifi was down I've tried using my phone's data but it fails to connect.  

 

Is there a setting somewhere that needs to change

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MI5
Level 94: Supreme
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Registered:

@CharlieJayne73 

Try the no optimisation settings for your data apn:

– Default settings – includes optimisation:
– User name: o2web
– Password: password
No optimisation required:
– User name: bypass
– Password: password

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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