on 04-12-2021 11:12
Hi I upgraded my iPhone yesterday, so my new contract started today, I’m trying to add my discount but it keeps saying I can’t because it’s still got my old contract on it , please can you help me
Solved! Go to Solution.
on 04-12-2021 14:06
on 04-12-2021 14:06
04-12-2021 11:32 - edited 04-12-2021 11:34
04-12-2021 11:32 - edited 04-12-2021 11:34
You may need to give My O2 time to update. It's not instant.
* Just to add here, not sure which discount you are attempting to apply and you don't mention which make of iPhone you have. If it's O2 open, there is one iphone which is not yet eligible for the discount. All info here Guide: O2 Open & Friends and Family discounts - How to sign up
Veritas Numquam Perit
on 04-12-2021 11:47
on 04-12-2021 11:47
Hi, it’s for an iPhone 12, the discount is because of the company I work for, I will try a give it a little more time,
on 04-12-2021 14:06
on 04-12-2021 14:06