on 13-05-2020 11:32
I wanted to upgrade phone I finished contract some time ago I had a samsung tablet which I thought was a add on but why do I have to finish my tablet first it's not a phone
on 13-05-2020 11:51
Any device needs to have completed it's minimum term or be paid off before it can be upgraded.
on 13-05-2020 11:52
You don't but you would need to contact O2.
If you only have the tablet as a contract now, then upgrading would take the number of the tablet.
However, If you still have use of the phone and are with O2, make sure you UPGRADE the phone
If not, then a call to O2 will sort it.
All numbers in this guide Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 13-05-2020 14:12
on 13-05-2020 14:13
on 13-05-2020 14:15
on 13-05-2020 14:15
Live chat may pop up if you view the shop pages but they're not working full time currently.