Upgrade with free headphones.

[LisaSacco]

I have received my upgrade today as promised but I have not received the free headphones included in this package. How do I get them?

[gmarkj]

Which offer did you order the phone under as o2 have had several different ones recently?

[madasaf1sh]

@LisaSacco

If this is the Sony Xperia 1ii then the headphones are shipping at a later date (i would think within 30days).

The best way to confirm you will (as the offer was only for the 1st 1000) need to contact Customer Services on 202 or 0844 809 0202

when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone