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Upgrade question on number and profile

AlC
Level 1: Joiner
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Hi there

I'm looking to upgrade to a Note10+ but have always relied on the shop staff to get me on my way. Two questions please:
1. Will my number automatically transfer or do I need to do anything?
2. How do I move my profile (apps etc) from my current phone to my new phone?

Thanks

Alex
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Cleoriff
Level 94: Supreme
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Hi @AlC 

If you UPGRADE, everything is done on the system. You keep the same number and same billing date.

Regarding transfer of apps etc, it depends on your old phone.

If that's a Samsung then use Smartswitch

https://www.samsung.com/uk/support/switching/ 

If it's another device then this guide will help

https://www.reviewed.com/smartphones/features/how-to-transfer-apps-data-new-smartphone-android-iphon... 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122353 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Hi @AlC 

If you UPGRADE, everything is done on the system. You keep the same number and same billing date.

Regarding transfer of apps etc, it depends on your old phone.

If that's a Samsung then use Smartswitch

https://www.samsung.com/uk/support/switching/ 

If it's another device then this guide will help

https://www.reviewed.com/smartphones/features/how-to-transfer-apps-data-new-smartphone-android-iphon... 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
272 Views