cancel
Showing results for 
Search instead for 
Did you mean: 

Unlocking old 02 handset

Syfawcett
Level 1: Joiner
  • 4 Posts
  • 3 Topics
  • 0 Solutions
Registered:
Upgraded my phone, transferred everything from old handset to new one. Then activated new sim. Now need to unlock old handset so grand daughter can use as we dont have anyway of keeping in touch in present lockdown situation
Message 1 of 4
184 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 72: Oracle
  • 18013 Posts
  • 862 Topics
  • 1939 Solutions
Registered:
3 REPLIES 3

Bambino
Level 72: Oracle
  • 18013 Posts
  • 862 Topics
  • 1939 Solutions
Registered:

O2Stacey
O2 Support
O2 Support
  • 179 Posts
  • 0 Topics
  • 11 Solutions
Registered:

Hi @Syfawcett 

There is a form you can fill in online. Here is the link to the O2 website and the form https://www.o2.co.uk/help/phones-sims-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-netwo...

Alternatively you can log on to the My O2 app - Manage your account- Your device - Unlock your device.

Hope this helps 

Stacey slight_smile 

signature
Message 3 of 4
176 Views

Syfawcett
Level 1: Joiner
  • 4 Posts
  • 3 Topics
  • 0 Solutions
Registered:
That applies to the new handset and not the old one
Message 4 of 4
94 Views