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Unknown number appears on the persons phone I am texting,

Rusty3639
Level 1: Joiner
  • 5 Posts
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Registered:

When I send a text to a person who is correctly on my Contact List and my correct name and my correct number is on their phone's Contact List, when they open the text they see an unknown number (no name) at the top of the screan and a message saying 'The sender is not on your contact list - Report Junk'

 

I have now had 2 incidents where I have sent an important text and the recipients have treated the message as Junk.

 

Any suggestions for rectifying this?

 

 

 

 

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MI5
Level 94: Supreme
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Registered:

@Rusty3639 

Sounds like you need to update your number in Settings > Phone > My Number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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