cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to receive calls since porting number and switching to e-sim

Wande
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, 

I moved mu number from EE and also then transferred from a physical sim to an e-sim. I can make calls and receive texts but I am unable to receive calls. When someone tries to reach me on my number, it either says 'client not available' or they get a busy/engaged tone. I use an iPhone 11. I need urgent help please. 

 

 

Message 1 of 3
77 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 86555 Posts
  • 594 Topics
  • 4978 Solutions
Registered:

Hi 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –

See links below

Or you can call them on 0800 081 0255

View solution in original post

Message 2 of 3
75 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 86555 Posts
  • 594 Topics
  • 4978 Solutions
Registered:

Hi 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –

See links below

Or you can call them on 0800 081 0255

View solution in original post

Message 2 of 3
76 Views

Wande
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Will do, thank you. 

Message 3 of 3
71 Views