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Unable to receive calls on a Galaxy s21 +

jc6
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New phone and messages ok but not receiving calls

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jc6
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Sorted. Call forwarding was on but not sure why

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MI5
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@jc6 

Have you done a sim swap to activate the new 5g sim?

Guide: Sim Swap: a mini guide 2017 update 

Or you can use your old sim if previously with O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jc6
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Brand new SIM

 

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MI5
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But is it an upgrade @jc6 ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jc6
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Yes

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jc6
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Hi. Picked up the phone on Sunday. Old SIM deactivated and new SIM active. Its just going to voicemail all the time

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jc6
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Sorted. Call forwarding was on but not sure why

Message 7 of 7
432 Views