cancel
Showing results for 
Search instead for 
Did you mean: 

Two phone contracts but want to transfer one

ND
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, I have two phone 02 contracts. One that has come to an end and one that is current. I would like to transfer the current contract onto my old number - is this possible? 

Message 1 of 2
48 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Bambino
Level 74: Whizz kid
  • 18702 Posts
  • 913 Topics
  • 2302 Solutions
Registered:

@ND Yes but you'll need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

You could also use the social media option for advice: 

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 2
46 Views
1 REPLY 1

Bambino
Level 74: Whizz kid
  • 18702 Posts
  • 913 Topics
  • 2302 Solutions
Registered:

@ND Yes but you'll need to speak to customer service.
Call 202 from your mobile or 0800 032 1402 from any phone or numbers here: Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

You could also use the social media option for advice: 

Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

I DO NOT WORK FOR O2



Funniest-Thread-2

View solution in original post

Message 2 of 2
47 Views