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Travel to pakistan

Sobia1
Level 1: Joiner
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I am in Pakistan. And need to attend a very important call within 48 hours. Before coming to Pakistan from uk I have contacted the o2 and spoken to an adviser and she assured me that she has turn on the option to receive call but anyone trying to call me can’t get through. I have a 0spent cap on my setting. Can anyone help me how do I change my settings to attend call from UK if I am in Pakistan. 

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madasaf1sh
Level 56: Guvnor
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Registered:

@Sobia1 

 

You need to speak to Customer Services to remove the spend cap. 

 

Live chat might be your best option and usually appears on the store or contact us page at https://o2.co.uk/contactus

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 56: Guvnor
  • 3724 Posts
  • 26 Topics
  • 884 Solutions
Registered:

@Sobia1 

 

You need to speak to Customer Services to remove the spend cap. 

 

Live chat might be your best option and usually appears on the store or contact us page at https://o2.co.uk/contactus

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
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