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Travel - no data

RalphC
Level 1: Joiner
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Hi, I hope someone can help.  I am travelling in Greece from the UK and have no data.  My friends are also on O2 and the same local network (Cosmote) and have excellent 4G.  I checked my data status and I still have 11GB, data roaming is ‘on’ and 4G is selected.  Any advice as to how to get data?  (Bar hopping to get WiFi is lots of fun in the meantime!). Thanks.  

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MI5
Level 94: Supreme
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@RalphC 

Some things to try.
1 - Manually search for a different network.
2 - Reboot your phone
3 - Call customer service to check for any roaming bars.
4 - If using an iPhone, change data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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TheresaV
Former Staff
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Hi @RalphC did the above suggestions help in sorting your issue?

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RalphC
Level 1: Joiner
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Nope.  Call customer service, haha!

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