20-01-2021 17:19 - edited 20-01-2021 17:22
If you have a balance on your contract you can ask O2 to refund it to your bank account.
PAYG credit will be transferred to your contract.
If your Pay As You Go balance is under £350, it will be transferred to your Pay Monthly account when you receive your second bill. If you're entitled to a loyalty bonus, up to £550, we'll add credit to your fourth bill.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)