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Texts fail to send

Alanna
Level 1: Joiner
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Text messages fail to send to certain people on my phone. Can't spot a pattern. It has been like this since I first got my phone in the summer.

 

 

 

I receive texts fine, but when I sent them, an orange circle 🟠 appears, and then when I click that, it's says couldnt send message. It doesn't ever appear to resend. Have had an occaison where the message did send but it didn't look like that from my side.

 

 

 

I have checked the message centre number, turned my phone on and off, and tried to connect onto a different network provider, all multiple times now.

 

 

On a monthly contract.

So frustrating. Any ideas? Thanks

 

 

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madasaf1sh
Level 61: Brainiac
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@Alanna 


Are these people on a specific network ? and did you do a number port at all?

 

You can also look at this guide Guide: Text Message Tips (not sent or received) 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 61: Brainiac
  • 4368 Posts
  • 29 Topics
  • 1209 Solutions
Registered:

@Alanna 


Are these people on a specific network ? and did you do a number port at all?

 

You can also look at this guide Guide: Text Message Tips (not sent or received) 

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Alanna
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Thanks for replying.

 

Not sure about the networks of people... I did port my number from EE.

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