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Texts abroad and no customer service

Soimin
Level 1: Joiner
  • 5 Posts
  • 2 Topics
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Registered:

First off how do I get texts in Ukraine, I receive them from O2 ("you've topped up") but nowhere else. If I go to customer support it was closed Sunday, and otherwise tries to sell me some text and fly product (I forget the name) that doesn't include Ukraine. 

 

Secondly just getting 'page not found' in customer service chat in the app over good wifi (here in Ukraine but shouldn't make a difference??).

 

Very nearly didn't get past the border, as text required to activate government mandated Covid app here.

 

Topped up £10, was instantly swallowed by data package I stopped getting 8 months ago, topped up again but still couldn't get texts. Roaming enabled on phone.

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