on 02-09-2021 21:23
Hi I have just recently moved into the area of Durham, since moving here I have had problems with getting an internet connection.. I was just wondering if there was anything I could do? As I am not able to just network provider as I'm still in a contract until 2022!!
on 02-09-2021 21:29
Check for issues here O2 Service Status
More help here Guide: How can I sort out my network issues?
on 02-09-2021 21:40
on 02-09-2021 21:40
I have checked the network status and other things but according to that I shouldn't be having any issues with my internet.. think I will just give o2 a call tomorrow to see if they can figure out a solution for me.. thankyou anyway
on 02-09-2021 22:13
You can also report the issue by downloading the My Network app and you will get a response from them once they have investigated it
on 02-09-2021 22:49
on 02-09-2021 22:49
Try switching phone to 3g as that is sometimes faster if the network is busy in your area.