Solved: Sim swap - O2 Community

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Registered: 11-12-2021

Hello

i received a new SIM card from 02, I wanted to keep the same number (already an 02 customer) I text swap to activate my new sim but I am worried that I have done this incorrectly as I still have my old sim in place?? Please can you let me know if I have done the correct thing? Thanks

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93177 Posts
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Registered: 04-01-2009

Follow this guide

Guide: Sim Swap: a mini guide 2017 update

Text from the old sim

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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93177 Posts
609 Topics
6967 Solutions

Registered: 04-01-2009

Follow this guide

Guide: Sim Swap: a mini guide 2017 update

Text from the old sim

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

2020-Awards-jonsie

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122810 Posts
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Registered: 14-01-2013

Follow the instructions here Guide: Sim Swap: a mini guide 2017 update

Veritas Numquam Perit

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