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Sim not working

Vladislav
Level 1: Joiner
  • 2 Posts
  • 2 Topics
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Registered:

Hi,

 

I have Sony Experia I and tried to send use it on another network (giffgaff).

 

There are no system notifications or messages but the sim is not recognisable. Mobile data is on, network says giffgaff but there is no internet.

 

I thought the sim is locked and requested unlock code. But the device does not show Sim Network unlock pin.

 

Regards,

Vlad

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MI5
Level 94: Supreme
  • 120804 Posts
  • 605 Topics
  • 18232 Solutions
Registered:

@Vladislav 

You need to set the giffgaff data apn.

On Android devices, they can usually be found in the Settings app under Mobile Networks/Networks, Mobile Network, then APNs. Make sure to tap the new button (it might be hidden in a menu behind three dots).

  • APN: giffgaff.com
  • Username: gg
  • Password: p
  • Proxy: {Leave Blank}
  • MCC: 234
  • MNC: 10
  • APN protocol: IPv4v6
  • APN roaming protocol: IPv4
  • Authentication type: PAP

On Android devices, make sure you press the three dots in the top right, then tap "Save" otherwise your changes might not be kept.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120804 Posts
  • 605 Topics
  • 18232 Solutions
Registered:

@Vladislav 

You need to set the giffgaff data apn.

On Android devices, they can usually be found in the Settings app under Mobile Networks/Networks, Mobile Network, then APNs. Make sure to tap the new button (it might be hidden in a menu behind three dots).

  • APN: giffgaff.com
  • Username: gg
  • Password: p
  • Proxy: {Leave Blank}
  • MCC: 234
  • MNC: 10
  • APN protocol: IPv4v6
  • APN roaming protocol: IPv4
  • Authentication type: PAP

On Android devices, make sure you press the three dots in the top right, then tap "Save" otherwise your changes might not be kept.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
46 Views