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Sim card has stopped working

Andy10
Level 1: Joiner
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on ‎08-05-2020 18:08

on ‎08-05-2020 18:08

Hi.
My sim card has stopped working. Does anyone no how i can order a new one ASAP. Thanks in advance
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MI5
Level 94: Supreme
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on ‎08-05-2020 18:12

on ‎08-05-2020 18:12

@Andy10 

You'll need to call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
Level 84: Resplendent
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on ‎08-05-2020 18:54

on ‎08-05-2020 18:54

@Andy10 Have you tried removing the sim and reinstalling it?

I DO NOT WORK FOR O2



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O2Faisal
O2 Support
O2 Support
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on ‎13-05-2020 12:41

on ‎13-05-2020 12:41

Hi @Andy10 as Bambino mentioned try removing it and resinserting it and heres an old one which is from the archives, take a rubber band and lightly wipe the sim card with it, over time static can build up and by removing this with the band can work in some cases, if not then call into customer servicesthumbsup

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