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Signal in my home

Kanga41
Level 1: Joiner
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Despite O2 claiming that the signal in my postcode is good indoors and outside the signal in my house is virtually non existant and if I do get to receive or make a call the calls fade and drop out and the reception is generally bad. Mostly I have to use my broadband and in a power cut I would be stu k if I needed urgent help for my medical condition. What can o2 do about this 

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MI5
Level 94: Supreme
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@Kanga41 

No mobile network guarantees 100% uptime so regardless of the signal you achieve, you could always be left stranded.

WiFi calling can help when your broadband is running https://www.o2.co.uk/connectivity/wifi-and-4g-calling but if you rely on 100% reliable communication with the outside world you need to find a backup plan to allow you to do so.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Bambino
Level 74: Whizz kid
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MI5
Level 94: Supreme
  • 123712 Posts
  • 611 Topics
  • 19956 Solutions
Registered:

@Kanga41 

No mobile network guarantees 100% uptime so regardless of the signal you achieve, you could always be left stranded.

WiFi calling can help when your broadband is running https://www.o2.co.uk/connectivity/wifi-and-4g-calling but if you rely on 100% reliable communication with the outside world you need to find a backup plan to allow you to do so.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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