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Signal drops out

RedCupcake107
Level 1: Joiner
  • 1 Posts
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Hi, 

Can you help? My phone signal drops out randomly and I can’t seem to get 4G half the time. I have a work phone that is on EE network and I have full coverage and no issues with that when my personal phone can’t even get a signal. 

I’ve done what you’ve suggested and turned the phone off and on again and this hasn’t resolved the issue. Would a new SIM card help? 

 

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MI5
Level 94: Supreme
  • 120804 Posts
  • 605 Topics
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Registered:

@RedCupcake107 

Check here for faults O2 Service Status

and here for more help Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120804 Posts
  • 605 Topics
  • 18232 Solutions
Registered:

@RedCupcake107 

Check here for faults O2 Service Status

and here for more help Guide: How can I sort out my network issues? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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