on 02-06-2020 01:56
on 02-06-2020 02:54
on 02-06-2020 02:54
@I-like_tech You need to call customer service to have WiFi calling enabled on your account. Not an easy thing to do these days. 0800 587 4005 seems to get results from the numbers in the link below, so try that one first.
on 03-06-2020 12:10
on 03-06-2020 12:10
Hey @I-like_tech did you manage to speak to someone and have the wifi added to your account or do you still have trouble with this?
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help
If you'd like to take part, why not register?
on 04-06-2020 23:04
on 04-06-2020 23:04
hi there i finally managed to speek to sumboddy at customer services who was verry help full well to cut a long story short i had to speek to them twice and thay think it may be a probblem with the sim card so thay have sent me annouther one in the post thanks for asking if i had managed to fix the problem . i probberbly should have phoned customer service in furst place