@Help22You will need to contact customer services on 202 or 0344 809 0202 and explain the situation to you.
You can also try contacting Samsung support as well
https://www.samsung.com/uk/support/Phone screens are delicate and a bit of pressure in the wrong place can break a screen though im afraid to say... Ive seen screen protectors put on with a little too much pressure in a corner crack a screen before.
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK