on 05-08-2021 09:54
How do I return my phone that I’m not happy with within the 14 day period?
the website is not very clear on this
Solved! Go to Solution.
05-08-2021 10:01 - edited 05-08-2021 10:02
05-08-2021 10:01 - edited 05-08-2021 10:02
05-08-2021 10:01 - edited 05-08-2021 10:02
05-08-2021 10:01 - edited 05-08-2021 10:02
on 05-08-2021 10:02
You need to call customer service on 202 to arrange a return.
on 06-12-2021 17:49
I have called 202, I have called the 0344 number also in relation to returns, all they do is say you have a 30 mins wait and then hang up. There is no option to wait to speak to someone. They clearly do not want you to be able to return the phone. I went into an O2 store today, and they said the same thing, 'You have to call 202, we do not take returns. So how do you access the 14 day cooling off period???????