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Replacement phone cracking and cutting my calls off . There no signal

K3l
Level 1: Joiner
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Hi since  I got a replacement  phone it's not working to the standard  it should be. Its cracking cutting my calls off and the signal is really bad . How do I get my old phone back ? 

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MI5
Level 94: Supreme
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@K3l 

Where is your old phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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