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Problem with number

markbruce
Level 1: Joiner
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Just got my son his first son last week.

When we installed the Sim, there were missed calls to the number, which have been followed up with texts.

I have contacted the numbers, one of which was Nat West Bank to try to get him off their records.

We've had texts from further numbers today.

Any idea how I change his number or what else I can do?

I don't want to spend another half Ann hour on the phone and actually got charged £2.30 for the calls I made to Nat West yesterday.

Not happy. 

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MI5
Level 94: Supreme
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@markbruce 

All numbers are recycled as there are no new number allocations available.

O2 will allow you one free number change per year but any number you get will be recycled.

Guide: How to change your mobile number 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Cleoriff
Level 94: Supreme
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It sounds as if you have a used sim. You can change his number by calling O2

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

*The Game Is On*

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MI5
Level 94: Supreme
  • 123809 Posts
  • 611 Topics
  • 20035 Solutions
Registered:

@markbruce 

All numbers are recycled as there are no new number allocations available.

O2 will allow you one free number change per year but any number you get will be recycled.

Guide: How to change your mobile number 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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