Problem accessing email

Sjb · ‎21-04-2020

When I click on my email app I get a message email keeps stopping and it gives me three options. App info, close app and send feedback none of which has worked. I would appreciate any help. Cheers Stuart

MI5 · ‎21-04-2020

@Sjb

Settings >apps and find the email app in the list.

Clear cache and data and reboot.

If issues persists, delete app and reinstall.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

SPP · ‎24-03-2021

Hi I've had the same issue, cleared the cache no difference, concerned about clearing data as get a message "all of this applications data will be deleted permanently. This includes all files , settings,accounts, databases Etc." so didn't want to completely ****** it up!! Also when use the send feedback option when it says it's stopped I then get a message which says "Market FeedbackAgent has stopped" Are the two connected or is there another issue with my phone.

Regards

Steve

MI5 · ‎24-03-2021

@SPP

Recent issue has been reported qith Android.

See if this helps https://www.theverge.com/2021/3/22/22345696/google-android-apps-crashing-fix-system-webview

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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