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Private numbers Blocked from incoming calls

Mary22
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on ‎13-10-2020 11:30

on ‎13-10-2020 11:30

Only private numbers eg. From Doctors or hospitial and my friends( private number) are blocked
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Mary22
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on ‎13-10-2020 11:32

on ‎13-10-2020 11:32

Can you help with this issue.Thankyou.
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gmarkj
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on ‎13-10-2020 11:59

on ‎13-10-2020 11:59

It will be a setting on your phone.
What phone are you using?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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MI5
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on ‎13-10-2020 12:37

on ‎13-10-2020 12:37

@Mary22 

In call settings, you need to turn off "Block unknown callers"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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