Poor signal

[Gm4]

Hi I’ve not had any phone signal at home for 2 weeks I did the o2 network checker and it tells me that there is a mast problem 

I have my phone for my business  and I’m paying a monthly bill for  a poor service  is there any way to challenge this . 
thank you . 

[Cleoriff · Accepted solution]

@Gm4 

Have you looked at this guide? Guide: How can I sort out my network issues? 

Or could you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they may be able to help you with this