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Poor network in a crowded place

LaurenceT
Level 1: Joiner
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I have recently started using a Samsung S21 5g on O2. I notice that when at a football match everyone around me is able to use their phones a lot of the time, even my friend sitting on my left who is on O2 on an old phone and my son on my right who has a Samsung S21 on Vodafone, I never have a network connection. I usually have 4g signal indicated with 3 or 4 bars showing, I try the signal checker which shows "no network available". I would be grateful for some advice.

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MI5
Level 94: Supreme
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Try turning off 5G @LaurenceT 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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