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Poor coverage after moving to O2 from Tesco

Sara100
Level 1: Joiner
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I switched from Tesco Mobile to O2 in July looking for a better deal.  I went with O2 as I know Tesco use their network and coverage had always been good with them. 

 

Since switching signal has been poor for calls and 4G. I don't know if coincidence or not. Coverage checker is saying problem with a mast in my area, but would that cause problems for over 2 months? Really regretting moving but wondering if would now have problems with Tesco if I'd stayed with them. 

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Cleoriff
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@Sara100 

You would have had the same problem if you stayed with Tesco I'm afraid. O2 are working on many masts currently and won't give a timescale for fixing them. You can download the My Network app and be able to report issues and get updates.

https://www.o2.co.uk/apps/my-network 

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 106523 Posts
  • 790 Topics
  • 5534 Solutions
Registered:

@Sara100 

You would have had the same problem if you stayed with Tesco I'm afraid. O2 are working on many masts currently and won't give a timescale for fixing them. You can download the My Network app and be able to report issues and get updates.

https://www.o2.co.uk/apps/my-network 

*The Game Is On*

Girl in a jacket

View solution in original post

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