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Phone won’t turn on

Handspan
Level 1: Joiner
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on ‎20-09-2021 15:09

on ‎20-09-2021 15:09

Hi my phone suddenly won’t turn on I haven’t dropped or damaged it 

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MI5
Level 94: Supreme
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on ‎20-09-2021 16:22

on ‎20-09-2021 16:22

@Handspan 

Difficult to advise without knowing which phone, but try holding the power button whilst connecting to a charger.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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lewys-gp
Former Staff
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on ‎22-09-2021 11:18

on ‎22-09-2021 11:18

Hi @Handspan. Did you manage to turn your phone on in the end, please? If so, what was the issue and how did you resolve it 😁?

Community Manager for the O2 Community 🙂
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