on 25-10-2021 10:31
Hi, I traded in my iPhone XR last week when I got my new phone and I was told it would take £5 off my bill every month which hasn’t happened. How do I go about fixing this? Thanks
Solved! Go to Solution.
on 25-10-2021 17:55
Hey @Mia54321
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
on 25-10-2021 17:55
Hey @Mia54321
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks