Solved: Phone suddenly not working

simoneddiebaker · ‎25-08-2021

I bought a new phone yesterday - did all the PAC code stuff with the shop assistant - the number has gone from my old phone but my new phone isn't working so now I can't make or receive calls from either phone.

MI5 · ‎25-08-2021

Keep rebooting the new phone until it comes online.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎25-08-2021

Keep rebooting the new phone until it comes online.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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