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Phone Signal Problems

andyB64
Level 1: Joiner
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Hi,

We have just moved into a new house and we have a studio attached to it. The walls are very thick and we can't get any signal at all in this part of the house. In fact all of our lower ground floor is quite bad for signal. What can we do to get a better signal in these parts of our house? It's extremely important that we have a good phone signal as both mysef and my wife run our own buisnesses from home.

Does O2 provide a mobile phone signal booster or is there any you can recommend? Will tech support be able to help with this if I call then? Any help will be most appreciated.

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MI5
Level 94: Supreme
  • 120559 Posts
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@andyB64 

Your only choice on a consumer contract is wifi calling 

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 120559 Posts
  • 605 Topics
  • 18064 Solutions
Registered:

@andyB64 

Your only choice on a consumer contract is wifi calling 

https://www.o2.co.uk/connectivity/wifi-and-4g-calling

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
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