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People can’t hear me

Shanelle
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I have had the same number and changed 3 phones due to this issue 

when people call me they can’t hear me and my signal is fine I thought it was phone but it’s not only certain areas people can hear me what do I do 

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pgn
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Has each phone been the same make and model?

Have you fitted a case which obscures the microphone?

Have you tried your phone's hands-free mode to see if that helps, @Shanelle?

You could check some of the tips in this Guide: How can I sort out my network issues? in case it is due to signal being blocked in parts of your house. Is there the same problem for a visitor to your house? If their phone is ok and yours not, swap SIMs with each other briefly as a test, see if the problem follows the SIM.

Not sure where the problem lies, at this point. Good luck!

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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lewys-gp
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Hi, @Shanelle. There's a lot of good advice and questions above, let us know how you get on and if you solve the issue 😀. Thanks.

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Willduo
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I am having the same problem. People cannot hear me and I hear them perfectly. Calling on WhatsApp, FaceTime and Signal works fine. It just seems to be the O2 network. I have checked the SIM, I have switched the phone on and off etc. It is bloody annoying and been happening for 4 or 5 days.

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