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Paying bill

briarbebop
Level 1: Joiner
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I’ve changed my bank and need to switch what account I pay my bills on but I’m unable to switch online as my bill is due today. Help please!

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madasaf1sh
Level 61: Brainiac
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@briarbebop 

 

You need to speak to customer services..

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 61: Brainiac
  • 4374 Posts
  • 29 Topics
  • 1213 Solutions
Registered:

@briarbebop 

 

You need to speak to customer services..

 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Bambino
Level 74: Whizz kid
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@briarbebop You can change your payment details on your MyO2 page. If you want to avoid issues like this in the future you should consider setting up a Direct Debit.

I DO NOT WORK FOR O2



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Cleoriff
Level 94: Supreme
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@briarbebop 

You need to go into MyO2  http://www.o2.co.uk/myo2

Along the top of the page you will see various headings. It's in the section BILLS AND CURRENT CHARGES. Drop down box will show "Change payment or address details" and payment details will allow you to change your bank details. O2 will send you a text to make sure it's you.

My O2 Payment details.JPG

*The Game Is On*

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